Paver and turf checkerboard driveway installation

Text messaging

How we text, and how to make us stop

These terms cover text messages from Scotts Artificial Grass sent from (714) 902-9900. Short version: we only text people who asked, it's about your project, and STOP always works. Effective October 17, 2026.

The program

Program name: Scotts Artificial Grass Estimate Updates.

Sender: Scotts Artificial Grass, CSLB #1024358, Temecula, California, texting from (714) 902-9900.

What we send: a reply to your estimate request with a realistic price range, scheduling for your free on-site measure, and updates about your installation, cleaning, or repair while the job is open. Conversational, with a real person on the other end.

How often: it varies with your project. Typically a few messages around the estimate and the measure, then only what the job needs. We don't send blasts or promotions.

How you opt in

You'll only get texts from us if you tick the optional "Text message updates" box on our free estimate form (the same form is on our homepage) and submit the form. The box shows under the form from the first step and sits above the Send button on the last step. It starts unchecked. It reads:

"By checking this box, I consent to receive customer care text messages from Scotts Artificial Grass. Reply STOP to opt-out; Reply HELP for support; Message and data rates apply; Messaging frequency may vary. View our Privacy Policy and Terms of Service here."
The free estimate form as it first loads, with the unchecked Text message updates box and its wording at the bottom
The estimate form as it first loads, with the box unchecked.

Consent to receive texts is not a condition of buying anything from us. Leave the box unchecked and we'll call or email instead, whichever you picked.

How to stop

Reply STOP to any message and we'll stop texting you. You'll get one final confirmation text and nothing after that. UNSUBSCRIBE, CANCEL, END, or QUIT do the same thing.

Reply HELP to (714) 902-9900 for help, or call our office at (888) 909-5055, Mon-Sat 8am-5pm.

If you opt out and later want texts again, reply START to (714) 902-9900.

Cost

We don't charge for texts. Message and data rates may apply from your carrier, per your mobile plan. Carriers are not liable for delayed or undelivered messages.

Your privacy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Your number and your opt-in stay with us and the carrier that delivers the message. Everything else about how we handle your information is in our privacy policy.

Supported carriers

Major U.S. carriers, including AT&T, T-Mobile, Verizon, and their prepaid brands. Delivery on other carriers or outside the U.S. isn't guaranteed.

Changes

If these terms change, the effective date at the top changes with them. Questions: text (714) 902-9900 or call (888) 909-5055.